Summary:
This position ensures excellent customer service through efficient and accurate job performance.  Maintains adequate inventory of supplies on mobile truck and assures that the vehicle is clean.   Ensures safe and on time delivery of the vehicle to the scheduled site and returned to the garage.   Performs greeter role on blood drives.  Completes all duties in a professional manner, including stripping and segmenting blood unit tubing and preparing units, samples, and donor medical records for shipment to the processing center efficiently and accurately. 

Schedule:  Hours vary from 5:00am - 10:00pm with rotating weekends.  Flexibility in scheduling needed.

Job Responsibilities:

1. Prepare, transport, unload, load and return vehicles before and after assigned blood drives

a. Pre-Trip

• Vehicle Inspection and Road Test

b. Begin Day

• Computer Security
• Sync and Sign Out of D-ID Hard Drives
• Mobile Preparation and Site Setup for a Blood Drive

c. End of Drive

• Drivers Responsibility Upon Completion of a Blood Drive
• Completing DOT Drivers Logs

2. Ensure exceptional customer service for donors and sponsors and proper processing of blood units (as directed by Operational Lead)

a. Upon Arrival

• Greet sponsor and introduce self
• Follow Drive Worksheet instructions for unloading and drive set-up

b. During Drive

• On drives, the driver reports to the Operational Lead
• Processing Units

3. Maintains and promotes inter departmental teamwork and communication 

a. Participates in regular communication and monthly meetings with Operational Supervisor to discuss performance, expectations, recent events and changes in procedure

b. Demonstrates flexibility, versatility and a willingness to assist coworkers 

c. Demonstrates dependability, punctuality and cooperation

4. Other Duties, as assigned

• For example, garage days, cleaning vehicles, etc.

Benefits:  Full Benefits Including: Medical, Dental, Vision, PTO, EST, and Retirement Plan

Education:

High School Diploma or equivalent

License:

Valid/Current CDL (Class A OR Class B w/ Airbrakes)

Current Medical Card / ability to pass a DOT Physical

Physical:

Ability to lift 40lbs 

Preferred Skills:

2 years driving trucks, buses, coaches, or larger cargo vehicles

Excellent driving record free of any accidents of moving violations within the past 3 years

Customer service experience

Defensive driving

Founded in 1968, Nebraska Community Blood Bank (NCBB) has served Nebraska and western Iowa for more than 50 years, delivering more than 60,000 lifesaving blood products annually to 25+ hospitals, EMS and healthcare partners. NCBB is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NCBB serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit ncbb.org. Connect with us on Facebook, X, Instagram, and LinkedIn.